Capital One Business Debit Card FAQ


1.	I'm an existing customer and I want to request a debit card. What do I do?
2.	To get a debit card, am I required to have a Capital One checking account?
3.	What are the main benefits of owning the Capital One Business Debit Card?
4.	What should I do if my debit/ATM card is lost or stolen?

1.	I'm an existing customer and I want to request a debit card. What do I do?

Visit the online Capital One Business Debit Card request form, and provide us with your account details. Once we verify your account information and authorize your request, you should be receiving your card by mail in five to seven business days.

2.	To get a debit card, am I required to have a Capital One checking account?

Yes. Our Capital One Business Debit Card is only available to customers who already have a Capital One checking account and is linked to that checking account. You can open a checking account online, at any time.

3.	What are the main benefits of owning the Capital One Business Debit Card?

There are several. Here are some of the main reasons you should get the card:

Guaranteed acceptance at millions of businesses worldwide—you'll be welcome to use your card anywhere, at any business displaying the debit MasterCard logo.
It's easy to make purchases linked to your Capital One checking account—all you have to do is sign the receipt. Capital One Business Debit Card purchases are automatically deducted from your checking account.
Skip the hassle of writing out a check, fumbling for ID, and waiting for approval—your debit card purchase amounts will be deducted directly from your Capital One checking account in seconds, just by swiping your card.
Shop with confidence; our Zero Liability¹ promise means that you won't be held responsible for unauthorized MasterCard purchases made with your card.
Shop safely online, with MasterCard SecureCode™. Registration is fast and easy.
Save time by setting up an auto-pay schedule for recurring monthly bills
Getting ready for a vacation? Leave the checkbook at home. All you'll need is your card, to cover everything from buying tickets, booking a hotel, shopping, or dining out with friends or family.
Take advantage of exclusive offers and promotions available only to cardholders through MasterCard Exclusives.

Read agreement/disclosures²

4.	What should I do if my debit/ATM card is lost or stolen?

Lost or stolen debit/ATM cards should be reported immediately by calling 1-888-755-C1SB (2172) to minimize any possible losses. Capital One will deactivate your lost or stolen debit/ATM card and issue you a new replacement card.

Please keep in mind that a Capital One Debit Card is not a credit card, even though it looks like one. You won't be able to charge more than the balance you currently have in your checking account.

At certain ATMs owned and operated by Capital One Bank located in gaming establishments and at certain other non-branch locations having no Capital One signage, you may be charged a fee up to $4.99 for each cash withdrawal. The amount of the fee varies by location and will be displayed on the ATM screen. You will be given an opportunity to cancel the transaction before the fee is imposed.

¹ In the event of unauthorized use of your Capital One Bank-issued Business Debit Card or Platinum Debit Card, you will get the benefit of Zero Liability if the following apply: your checking account is in good standing; you have exercised reasonable care in safeguarding your card; and you have not reported two or more events of unauthorized use in the past 12 months.

²This is a PDF document. You'll need Adobe^® Acrobat Reader in order to view this document. If you don't have Adobe Acrobat Reader installed on your system, you can download it for free.

³ GiveHope card designs are not available for DebitPerks^®members or for ATM or Business Debit Cards