Personal Client Services FAQ

spacerspacer
spacer
1. What services are offered?
Strategic Financial PlanningSuperior strategy prepares our clients to take advantage of opportunities in wealth management which include, but are not limited to, customized investment management, trusts, charitable contribution plans, business transition services, insurance, IRAs, and executor of estates. We'll help you define and refine your goals and develop models and scenarios that help meet your goals. A comprehensive analysis of the interrelationship of factors like risk tolerance, investment return, income protection, and taxation makes your decisions more informed and strategically tailored to fit your needs and objectives.

Customized Investment ManagementYour investments are a reflection of many factors—your financial and personal goals, your short and long-term objectives, and your risk comfort level. Our team of investment professionals works with you to create a strategy and implement a plan that integrates a balance of quality investments to achieve optimum return.

TrustsManaging financial security for your family requires a distinct set of financial tools.  You want to ensure that your estate, the assets you've built during your life is managed, transferred, and maintained to the greatest advantage for your family and heirs. Using proven, flexible financial solutions—trusts, estate, and investment management tools—we'll help you and your legal advisor create a plan that creates financial security and support for your family, your legacy, and for future generations.

Charitable Contribution Plans or TrustsSupport the cause and organizations about which you really care. We formulate a personalized planned-giving program for you and your business to ensure you make the most effective contributions. Our foundation and endowment specialists work with you and your legal counsel to optimize your contributions and to provide financial solutions to the institutions you support.

Insurance TrustPreparing for the unexpected is an important aspect of every business and personal financial plan. Protecting and preserving assets and managing risk are critical to a sound strategy for growing wealth and achieving your financial goals. Our insurance trust expertise provides well-researched and individualized risk management solutions to protect you, your loved ones and your business.

IRAsAre you about to retire or change jobs and have been participating in your employer's retirement plan? If so, let our team of experienced professionals establish a rollover IRA that is flexible, easy to implement, and simple to maintain. We offer several investment alternatives you can choose from to best fit you and your investment decision needs.

Executor of EstatesChoosing an executor of your will is an important step in planning and securing your family's future and financial stability. Let our team of experienced professionals serve as the executor or co-executor of your estate with the care and concern needed to complete the estate-settlement process in a timely manner.

Back to top
2. Would I qualify as a Private Client Group Personal Client Services client?
A Private Client Group Personal Client Services client typically has $500,000 or more in investable assets.
Back to top
3. What is a trust?
A trust is a legal relationship where property is transferred to and managed by a person or institution for the benefit of another.
Back to top
4. What can I expect when I elect Personal Client Services as my trustee?
As your trustee, we perform the following:
  • Invest trust assets
  • Distribute income and/or principal to beneficiaries in accordance with the terms of the trust document
  • Make tax decisions for the trust and file the trust's income-tax returns
  • Keep transaction records
  • Prepare statements of account
  • Work with family members and their advisors, if applicable, to assure that the trust is meeting their needs.
Back to top
5. Once I open my trust or other relationship, what services will I receive?
Each trust will have a Portfolio Manager and an Account Administrator assigned to it. If there are "other" assets such as real estate and/or oil and gas, an additional specialist will be assigned. Your Portfolio Manager or other specialist is a professional at managing your financial/real estate/oil and gas assets. A plan designed from information provided by you and our Portfolio Manager/Specialist will be implemented and monitored. Your Account Administrator is your primary contact and will be responsible for day to day communications and will coordinate the periodic review of account information with all parties.
Back to top
6. Do I have to open a trust or are there other available services?
Along with providing services as "trustee", we can also act as investment manager or custodian of your financial assets or executor of your estate. We can also manage your real estate and oil and gas interests.
Back to top
7. How can Investment Management help achieve your needs?
A sound asset-management plan should:
  • Take into account your goals and expectations
  • Provide expert, constant monitoring of your investments
  • Balance potential gain and risk in keeping with your own comfort level
  • Create piece of mind by relieving the client of the burden of intensive investment management
Back to top
8. What should you consider when choosing an asset manager?
An asset manager should take time to listen to your goals and devise an investment plan that makes sense to you. Ask prospective managers about their investment philosophy, their credentials, and how well they've performed. Ask them to explain exactly how they would work with you to help achieve your financial goals.
Back to top
9. How will you choose investments?
Once risk tolerances and time horizons are established, our expert financial advisors can work with you to sort through the alternatives and choose the right investment options tailored to your unique situation. Whatever your age, investment experience, or lifestyle, each investor should have a full range of expert resources and options for managing those assets.

We take the time to evaluate your investment needs and objectives and how they align with your financial situation. Then we will develop an individual investment plan with a strategy and array of securities designed to meet your objectives. From there, we will execute the plan, constantly review the investment performance and report periodically to you on your portfolio's performance.

Back to top
10. How do you maintain an up-to-date estate plan?
An estate plan is effective only when it accurately reflects your current situation. Look for estate-planning experts who are proactive and keep abreast of changes in your family situation such as remarriage, the birth of children, or changes in your wishes for transfer of wealth. Your estate plan should adapt to those changes quickly and easily.
Back to top
11. How can you ensure the successful transfer of your business?
You've worked hard for business success. Now is the time to make decisions that will lead to the successful transition of ownership or management of your business. Look for business transition experts who can help you build a plan that benefits you, your business, your family, managers, and other key employees.
Back to top
12. How do you ensure that your wishes are followed?
For individuals with significant wealth, the issues of protection and the eventual transfer of assets are paramount. To ensure that your carefully designed plan is followed during your lifetime and beyond, don't rely on verbal understandings or generic transfer planning. Seek the expert advice of professionals who take time to review every aspect of your finances and help you build a plan that makes sense and will be followed.
Back to top
13. How do you minimize tax consequences?
The only thing certain about tax laws is that those laws will change over time. To ensure you take full advantage of tax laws and minimize taxation on your assets and estate, speak to an expert in the Private Client Group.
Back to top
14. Can I view my account online?
Yes, you can view your account online through "Trust Web." This is a free service accessed through www.capitalone.com. You will be able to view your account holdings and transactions posted through the previous business day. You can even print your statement.
Back to top
15. How much will services cost me?
A "tiered" fee schedule based on the market value of the assets is used. There is a minimum fee and fees for other services on unique assets such as, but not limited to, real estate and oil and gas. Specific fees would be discussed prior to execution of any agreements.
Back to top
spacer