Frequently Asked Questions

 Overview    Before You Apply     After You Apply     Buying From A Dealer     A-Z Index  
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Help Center - Quickly locate the information you need
Do you have questions about the Capital One Auto Finance®  process or about your existing auto loan with us? You'll find many of the answers you're looking for in our helpful FAQ.

Before You Apply
Is there an application fee? What loan amount should I request? Get all the answers before you apply for a Capital One Auto Loan.

After You Apply
How soon will I know if my application was approved? How long do I have to use the Capital One Auto Finance Blank Check® ? How long is my APR valid? Find out what happens after you apply.

Buying From A Dealer
Where can I use my Capital One Auto Finance Blank Check? What is a "franchised" car dealer? When will the dealer receive payment from Capital One Auto Finance? Get answers to your questions about purchasing from a dealer.


Still need help?
Contact Customer Service

Apply online - It's fast and easy

Apply for your new or used car loan online and get a response in minutes

Upon approval, get a no-obligation Blank Check®  as soon as the next day

Make the Blank Check payable to the dealer and drive away

Apply Now
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Effective 4/15/2008, Capital One Auto Finance does not provide financing for the following vehicles: vehicles older than 7 years, vehicles with more than 70,000 miles, auto purchases from individuals (private party or person-to-person auto sales), motorcycles (dealer or private party), or lease buyouts. Vehicle must be purchased from a franchised dealership. View FAQ "Are there any vehicles Capital One Auto Finance does not finance?"
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