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Frequently Asked Questions - Overview

Help Center - Quickly locate the information you need

Do you have questions about the Capital One Auto Finance^® process or about your existing auto loan with us? You'll find many of the answers you're looking for in our helpful FAQ.

New and Used Auto Loans
Is there an application fee? How soon will I receive my Blank Check^®? What types of vehicles does Capital One finance? Are there any restrictions on where I may purchase a vehicle? What types of documentation may I be asked to provide and why do you need this?

Auto Loan Refinancing
Are there any restrictions on how much I can refinance? Is there an application fee? How soon will I know if my refinance application is approved? Can I refinance my existing Capital One auto loan? How soon will I receive my refinance loan package?

Dealer Instructions
When will the dealer receive payment from Capital One? What are Capital One's vehicle requirements for Blank Checks^®? What are Capital One's LTV limits for the Blank Check^®?

Managing Your Account
How do I access my auto loan online? How do I link my auto loan account to other Capital One accounts? How long does it take for a payment to post to my auto loan account? Can I make extra payments? How do I set up recurring payments?

Still need help?
Contact Customer Service

Apply online - It's fast and easy

	Apply for your new or used car loan online and get a response in minutes
	Upon approval, get a no-obligation Blank Check^® as soon as the next day
	Make the Blank Check payable to the dealer and drive away

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This site provides information about and access to financial services offered by the Capital One family of companies, including Capital One Bank (USA), N.A. and Capital One, N.A., members FDIC.
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