You must refinance the full payoff amount of your existing auto loan subject to our minimum loan amount of $7,500 and our maximum loan amount of $40,000. We do not offer cash-back refinancing or lease buyouts.
Applying for an auto loan with Capital One is free. We do not charge any application or documentation fees that you may encounter with other companies. You have the flexibility to apply with us and, upon approval, receive a free quote so you can choose the auto loan that is right for you.
Each state imposes a title transfer fee that can vary depending on the state in which you reside. This fee is charged by your state, not Capital One. We will pay this fee on your behalf and add it to your final loan amount.
Capital One takes your security and privacy very seriously. Our site uses Secure Sockets Layer (SSL) encryption for all customer data and has been authenticated by VeriSign.
Your GAP agreement will have language confirming whether your GAP policy terminates upon refinancing or whether coverage continues. This information is usually found in the limitations and exclusion section of your agreement, or the part of your agreement that addresses expiration or early termination. Please also contact your GAP provider for any questions or concerns. Please be aware that Capital One Auto Finance will only payoff your existing auto loan and will not finance new GAP coverage if your current GAP provider cancels the coverage upon refinancing the original loan.
If you want, you can electronically sign (e-sign) immediately – this is the fastest and easiest way to complete the process. Or, if you choose not to e-sign, you can wait to receive an email within one business day of being approved with instructions to securely download and print your refinance loan package from your computer. If you choose not to e-sign and don't have access to a printer, or prefer not to download the refinance loan forms, you can simply call us at www.us.coaf.refi.phone to request a paper copy of the contract to be sent to you.
You will receive an email within one business day of being approved with instructions to securely download and print your refinance loan package from your computer. If you prefer not to download the refinance loan forms, you can simply call us at www.us.coaf.refi.phone to request a paper copy of the contract to be sent to you.
Do not cross-out the mistake or use correction fluid as this will invalidate the contract. If the pre-printed contract is correct and you are able to re-print another copy, you can print out a new copy to speed up the process! If you make a mistake filling out the contract and are unable to print out a new copy, feel free to call us at www.us.coaf.refi.phone to request a new copy to be sent to you. If any pre-printed information is incorrect, please call us at www.us.coaf.refi.phone during business hours to correct those mistakes and/or request that a new paper copy be sent.
Customer documentation requirements vary, but you may be asked to provide some or all of the information listed below. Our primary reasons for requiring documentation from customers is to verify information listed in the loan application and to help protect the security and privacy of our customers.
Signing the refinance contract obligates you to ensure Capital One Auto Finance is listed as the only lien holder on your refinance vehicle title. The form you may need to fill out varies based on your state. View the documentation requirements to understand which form you will need to complete.
If all your documents are complete and accurate, it should only take 7–10 business days to complete your loan and issue the funds to your previous lienholder. If documents are incomplete or inaccurate, we will contact you and additional time will be needed to process your loan. After we receive and process your completed documents, we'll send you a Welcome Letter indicating that the refinance process is complete.
Yes. You must continue paying your current lender until you receive the Welcome Letter from Capital One indicating that the refinance process is complete. If you are concerned about overpaying your current lender, please be assured that you will receive a refund check from your previous lender should this happen.
Click here for online access to your account to set up automatic payments, manage your account and more. If you are a new customer, you must first enroll in Online Banking. You can enroll in Online Banking as soon as you've received your Welcome Letter. You will typically receive your Welcome Letter via U.S. Mail within 7-10 business days of Capital One finalizing your loan. If you have questions or problems receiving your Welcome Letter, please contact us at 1-800-946-0332 during business hours.
The due date of your monthly payment will be specified in your Welcome Letter. Your first payment will be due on the first occurrence of your due date that is at least 21 days after Capital One finalizes your loan.
If your interest rate includes the discount for automatic payments and you elect not to set up for automatic payments, you will forfeit the discount and your interest rate is subject to an increase of up to 1/2 of a percentage point (0.50%).