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| 1.
| How does Capital One Supplier Diversity define a diverse supplier?
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| A U.S. based for-profit enterprise (public or private) that is 51% owned by a female, African American, Hispanic American, Asian/Pacific Islander, or Native Indian. The 51% minority owner must be able to demonstrate day to day control and management of the company through their experiences and background. Specifically certified by one of our certifying partners: National Minority Supplier Development Council, www.nmsdc.org; Women’s Business Enterprise National Council, www.wbenc.org.
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| 2.
| Why is supplier diversity important to Capital One?
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| Diversity is a key aspect of how Capital One does business, and diverse suppliers are an important component of our diversity management model. Capital One is committed to having a supply base that is reflective of our diverse customer base. We rely on the contributions of businesses that are owned by individuals of diverse backgrounds in order to deliver the best products, with the greatest value, to an increasingly diverse marketplace. Diverse suppliers that deliver effective product and service solutions have a positive impact on our customer relationships, the business community and the population at large.
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| 3.
| How does Capital One Supplier Diversity help M/WBEs potentially do business with the company?
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We promote diversity growth in Capital One's supplier base through the following process:
- Work with sourcing to identify upcoming, non-production and production procurement opportunities.
- Identify qualified, diverse suppliers to participate in upcoming procurement opportunities.
- Screen identified diverse suppliers to determine whether a match exists between suppliers' capabilities and business requirements.
- Refer the identified suppliers to sourcing to be included in the request for information (RFI) process.
- Based on the information received, sourcing will then review and make a decision to include you in the request for proposal (RFP) process. This process will allow you to view in detail the scope of the project and submit a bid for work.
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| 4.
| How do I do business with Capital One?
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| First you must register your company's information in our database.
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| 5.
| Are there opportunities to sub-contract with Capital One current preferred suppliers?
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| Capital One believes that suppliers who are M/WBEs or suppliers who subcontract work to M/WBEs are a great asset to Capital One. Capital One's Second Tier Suppliers are subcontractors and/or suppliers used by a Capital One preferred supplier to provide products and/or services under their Capital One contract. Currently, Capital One suppliers are required to provide quarterly reports to Capital One that specify total dollars paid to M/WBEs as Second Tier Suppliers.
Questions? Feel free to e-mail Supplier Diversity at supplierdiversity@capitalone.com.
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| 6.
| Is there a registration fee?
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| No. There is no fee associated with registering in our database.
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| 7.
| When I register, does that mean I am a preferred vendor or supplier?
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| No. Registration provides us with your company's vital information so that we can match your company to potential opportunities. You will be contacted should an opportunity become available which matches your company's product or service offering.
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| 8.
| I'm not sure if my company has registered. How can I tell?
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| Send an e-mail to suppliercentral@capitalone.com asking for your company's registration status.
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| 9.
| How will I know if I'm selected as a vendor?
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| A Capital One associate will contact you should an opportunity become available matching your company's profile.
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| 10.
| I'm already registered on your site. Whom should I contact for a specific commodity?
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| If you are already registered, your profile has been received, and if there's any opportunity for your product or service, you will be contacted.
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| 11.
| What if I registered with Capital One Supplier Diversity, but have not been contacted for a procurement opportunity?
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| If your company has not been contacted for a potential procurement opportunity, either the opportunity has not yet occurred, we do not have a need for the product/service your company provides, or a match between your company's product/service and our procurement needs has not been identified.
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| 12.
| I registered prior to September 2006 but I haven't received any communication or business yet. What should I do?
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| If you registered prior to September 2006, you will need to re-register on our new portal. Please go to http://capitalone.aribaasp.com/Sourcing.
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| 13.
| What are the next steps once Capital One Supplier Diversity contacts my company regarding a potential procurement opportunity?
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| We will go through a screening process with a representative of your company to determine whether a match exists between capabilities and business requirements. If a match exists, we will host a meeting between your company and the commodity manager for your product/service. If we determine your company's capabilities are aligned with our business requirements, your company will be invited to competitively bid for a business award.
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| 14.
| What is Supplier Central?
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| Supplier Central is an online tool initiated in fourth quarter of 2006 to identify and track our suppliers.
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| 15.
| Whom do I contact at Capital One Supplier Diversity for more information?
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| For inquiries about Capital One Supplier Diversity, please e-mail us at supplierdiversity@capitalone.com.
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